Business Contingency Planning & Disaster Recovery

At a time of heightened terrorist activity, civil unrest and natural disasters, organisations need to be sure that they are prepared for disruption or serious incidents at or around their premises and areas of operation due to any such natural, criminal or man-made disasters. The recent total power failure in the Channel Tunnel that left passengers in the dark in trains underground with no power, light or facilities for 12 hours is a classic example of something that the designers said “would never happen”.

While it is widely acknowledged that all businesses should have a disaster recovery or contingency plan in place for a major incident, the reality is that despite increased pressure from insurance firms, many don’t have a good one or lack one altogether. Effective planning minimises staff injury and financial loss which in turn helps to maintain staff morale and can protect and even enhance your company’s reputation. IHC will help to ensure that you have appropriate crisis and contingency plans in place, so that these can be activated effectively and calmly as soon as an incident occurs.

Areas to consider would include:

  • Threat Analysis – assessing threats including the differing risks at various sites and in different countries
  • Policies and Procedures – establishing what constitutes a crisis in the organisation and when plans need to be activated
  • Implementation – developing appropriate responses for particular types and level of incident and ensuring specific action guidelines are in place
  • Crisis Management Team – identifying this team and the responsibilities of individual members and providing training to personnel who need special preparation